SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service...
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
With customer interactions now overwhelmingly online, customer experience professionals must work closely with the IT department to create and refine the digital experiences...
Forward-looking and disruptive organizations are increasingly adopting modern data architectures to democratize data for analytics and machine learning.
Many are turning...
The pressure is on – growing data science functions and hungry analytics teams driven by business pressure need access to an increasing number of datasets rapidly....
Tech companies are investing almost a third of their budgets in cloud computing this year. The use cases vary, depending on the technical and business benefits. But there’s...
