Building a Physical Security Ecosystem
With the monumental task of maintaining the safety and security of an organization — while minimizing risk and reducing costs — corporate security professionals...
A Unified Cognitive Platform & Suite of Next-Gen Apps for Future-Proof Customer Support & Self-Service Ecosystems
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service...
Your Complete Guide to Enterprise Search Relevance
Customer experience has been established as the key differentiator amongst businesses, and the search on your portal is directly related to CX. Search relevance can be...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
Demystifying Self-Service & Case Deflection
Millennials want solutions to their problems in the most effortless and fastest way possible. And the first place they go for finding their answers when stuck is your...
Hidden Risks to Patient Data Security
In 2020, the average cost of a data breach resolution for a U.S. healthcare organization was $8.6M—nearly $5M greater than the average cost of a breach across...