Building the Ultimate Agent Desktop
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
From Chaos to Clarity: Enabling Proactive Support with Cognitive Technology
The odds were stacked against the Avengers. If you or your family is a MCU fan you know that Doctor Strange’s plan hinges on a specific combination of heroes surviving...
Self-Service Learning: Creating the Positive Journey, Engagement, and Experience
The pandemic has changed how we learn.
As businesses all over the world pivoted to remote working models, they recognized the need and value of remote skills training...
Addressing IoT Challenges Through DevSecOps
Looking to deploy IoT throughout your organization? You’re not alone — but you may also make some common mistakes along the way.
In this white paper, learn...
Designing for a Connected World
Engineers have strict expectations to meet when it comes to designing smart connected products, and system engineering is a critical skill set in this new age of design....