Building the Ultimate Agent Desktop
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an...
From Chaos to Clarity: Enabling Proactive Support with Cognitive Technology
The odds were stacked against the Avengers. If you or your family is a MCU fan you know that Doctor Strange’s plan hinges on a specific combination of heroes surviving...
Networking For Dummies, 12th Edition ($18.00 Value) FREE for a Limited Time
Fully revised to cover Windows 10 and Windows Server 2019, this new edition of the trusted Networking For Dummies helps both beginning network administrators...
How Collaboration Platforms are Shaping the Way We Work
As we settle into the age of the hybrid office, companies are recognizing the need to trade traditional communication structures for a new way of working. Even though...
Have you migrated 100% of your data platform successfully to the cloud?
When it comes to modernizing their data stack using the cloud, some enterprises seem to be stumped. They spend months, if not years, finalizing their cloud data platform...