The Internet of Things for Business – 3rd Edition
The Internet of Things is hitting its stride. It is a critical enabler of digital transformation efforts happening around the globe.
With over 120 packed pages, this...
Better customer engagement is just a click away
In this webinar, we’ll discuss how companies are transforming their customer engagement strategy by meeting customers on their channel of choice and using smarter,...
Legal Practice in a Hyper-Connected World: Essential Capabilities and Branding for the New Digital Client
Digital transformation is touching everything in the legal profession, from the completion of everyday tasks to the way information is secured and shared.
Is your firm...
8×8’s Enterprise Engagement Management Platform: Moving Toward an Integrated Approach
The key benefits of a One Cloud Solution for phone, meetings, collaboration and contact center include: improved ROI, faster time to resolution and higher customer satisfaction.
The...
Analysis of Cloud Communications VoIP Quality Under Normal and Adverse Network Conditions
The Tolly Group, a leading global provider of third-party validation and certification services, tested the voice quality of 4 different services across a variety of...
How Communications Platforms Drive Customer Engagement
Today’s customers value the customer experience above all else, and bad customer service costs money. Very few companies have built their communications infrastructure...