Goodbye Manual Processes, Hello Productivity
Learn how automation is the key to saving time and boosting satisfaction.
This eBook, “Accelerate Service Delivery with Automation”, will help you reclaim lost...
Investing in ITIL-Aligned ITSM Technology
If you are interested in implementing ITIL–the IT service management (ITSM) framework–you need to carefully consider the blend of people, processes, and technology...
Are Your Technology Decisions Killing Your Customer Experience?
Today’s customers expect a seamless, intelligent, and personalized experience that operates at the speed of the cloud and on a continuous basis. However, many of the...
Gartner: Magic Quadrant for Operational Database Management Systems
Why Microsoft for your operational database management system? When it comes to managing your data, the choice is clear: Microsoft is an industry leader in ODBMS. Don’t...
Transforming the Desktop to Align with Today’s Mobile Reality
Desktop transformation – aligning desktop computing with today’s dominant trend of business mobility – represents an unrivaled opportunity for organizations...
Contact Center Managers’ Roadmap to the Future in the Cloud (North American Event)
Featuring Mary Wardley, VP, Enterprise Applications and CRM Software, IDC
Live Event Date: Wednesday, November 16, 2016 10 AM PT / 1 PM ET
Significant changes are coming...
