5 Steps to Cloud Service Provider Success
To see that the cloud is profoundly transforming the business world, you need only scan the headlines of leading business and technology journals. The cloud services shift...
Making intelligent decisions about identities and their access
As security threats increase; enterprises rapidly expand their footprints into cloud, mobile and social environments; and government regulations require more control over...
Searching for Search: A Guide for Application Developers
Search in web and mobile applications provides a sure-fire means to delivering a great user experience. When customers can use full-text and natural language search, they...
No One is Immune to Social Engineering: How to Transform Fraud Protection for Your Customers
Live Event Date: March 30, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Social engineering is easy, and with the rise of digital banking, it’s even more convenient and easier...
SLAs: The Foundation for Stronger Customer Relationships
Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining...
From Break-Fix to Managed Services in 6 Easy Steps
As an IT service provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to...
