Cognitive Search: The Missing Chapter in Your Chatbot Story
Chatbots were once touted as the heroes of the on-demand economy and quick service interactions. They were considered futuristic and an asset for B2B enterprises. The...
SearchUnify’s unified cognitive platform for sharepoint
With over 190 million users and 200,000 customer organizations all over the globe, Microsoft SharePoint is among the top collaborative platforms. Now, what if your employees...
How Bluebeam Aced the Art of Case Deflection
"Love this innovation during a wild year. Self-service with this kind of deep thinking is very impressive".
"The $12,000 in savings each month were great....
Building the Ultimate Agent Desktop
Have you ever seen an episode of Star Trek where Captain Kirk uses the “communicator” to connect to anyone in his team? Once deemed only in the realm of fantasy...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an AI...
2021 Guide to Using Customer Data Across the Enterprise
Is it a marketing problem? An IT obstacle? An analytics challenge? Yes, yes, and yes. To unlock better customer experiences and better business results, banks need historically...