State of Android Device Management in 2022
Dedicated devices are central to how enterprises meet and exceed customer expectations! Digital transformation accelerated in a big way over the past few years and dedicated...
4 Steps to Creating a Successful and Empowering Customer Education Program
When designed properly, customer education programs can reduce customer onboarding time, boost engagement, improve retention, and help turn your customers into advocates....
Nuance Gatekeeper – a Cloud-native Biometric Security Solution with up to 99% success rates.
Global fraud is on the rise and is not slowing down: 92% of the Association of Certified Fraud Examiners members anticipate a further increase in fraud over the next 12...
Fight Fraud and Improve Customer Experience
In this case study, learn how Nuance voice biometrics can provide a clearer view of customer and fraudster behavior.
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How Social Disruption Drives Contact Center Fraud
In times of crisis, professional fraudsters react fast. They play on public fears, exploit overstretched systems, and take advantage of unusual times to camouflage suspicious...
Two-Factor Authentication is Broken. Let’s Fix It.
Fraudsters exploit the vulnerabilities of SMS in numerous ways; it’s very easy for fraudsters to buy customers’ personal information on the dark web and then...