With over 85% of NEMs using VIAVI RANtoCore solutions for gNB development, VIAVI uniquely offers market-leading 5G and Open RAN test solutions for conformance, performance...
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an AI...
Once limited to a select few, we now see an explosion of knowledge workers who need quick access to the knowledge to do their job. And this is where the challenge lies...
Knowledge-Centered Service (KCS) methodology captures resolutions at scale and in ways that are both findable and reusable. But after the initial kick-off & training...
The number of newly disclosed vulnerabilities has been growing for more than a decade and the emergence of cloud-native infrastructure has only escalated the pace. With...
Eighty-six percent of enterprise IT and security executives surveyed rely on third-party vulnerability severity data to prioritize vulnerabilities with an additional 70%...