The Rise of Human-to-Machine Interfaces
There are many factors contributing to the current resurgence of voice and speech technology including lower costs, artificial intelligence innovations, increased accuracy,...
The 2022 State of Voice Technology Report
2021 saw increased adoption of voice technology across the enterprise.
As more and more companies are differentiating on customer experience (CX), first-hand speech collection...
PrivSec Focus: Third Party Risk
As businesses grow more connected to—and dependent on—an expanding network of third parties, third-party risk management (TPRM) is more important than ever.
An...
Roundtable: A look at the key Fraud Trends for financial institutions in South Africa 2022 and understanding the role Behavioural Biometrics play in the mitigation of these threats
This exclusive virtual roundtable will look back at how retail banks in South Africa have been impacted by Account Opening (AO) Fraud, Account Takeover (ATO) Fraud and...
AI Readiness Barometer
Omdia’s AI Business Toolkit is a suite of tools, reports, and data designed to help businesses overcome planning, organizational, and operational challenges in implementing...
Deciding Your IT Strategy: Cloud, On-premise or Hybrid
When planning their IT roadmaps, organizations inevitably face the choice of whether to keep workloads and applications on premise, in the cloud or a hybrid environment....