IT’s Role in Digital CX 2022
To gain a perspective on how companies and CX professionals are adapting to the sudden shift in digital technology, Omdia conducted a survey in January 2022 of 230 North...
Recession readiness: Book of marketing hacks
With the current economic climate heading towards a downturn, it’s important not to panic! With careful preparation and gearing your marketing to support your...
Site Search 101: The Most Effective Content Marketing Tool (You’re Probably Forgetting)
Once you understand how people are searching on your site, and the results they achieve, you can begin to improve their website experience. So how do you deliver the right...
Site Search Buyer’s Guide: Stop Losing Website Visitors To Bad Search Results
Don’t make users stumble through your website navigation. Instead, deliver an immersive, delightful experience with search results pointing to exactly what they...
CoreLogic Survey Shows Property Sector Struggles to Secure Returns on Big Data and Data Science Investments
The high level of volatility in today’s property market has placed a premium on access to the most current information as investors, developers, underwriters,...
Healthcare Facilities: How to Drive Enterprise Intelligence
Upgrading healthcare facility infrastructure is thought to be at odds with other priorities, such as critical shortages or health equity, which puts connectivity on the...