Monitoring IT Environments for a Dynamic Cloud Infrastructure
This document focuses on ways to integrate traditional monitoring with new approaches necessary in a transforming data center. This will help clarify why monitoring is...
Transforming Software Delivery with Cloud
Although they cannot interpret every organization’s understanding or use of cloud computing, what they can do is shine a light on how the cloud can be used to streamline...
Fierce Enterprise Communications
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Driving Operational Excellence with Business Analytics
Business analytics has tremendous power in achieving operational excellence yet many organizations have focused their investment in business analytics on customer opportunity...
The ServiceNow Service Automation Platform
Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s...
Fall in Love with Configuration Management
A robust Configuration Management Database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and...