Integrating Text Messaging into the Entire Hotel Guest Experience
Engaged guests are happier guests. In this infographic, we illustrate ways hotels can integrate mobile and text messaging to deliver a higher level of service throughout...
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Everything from new devices and security concerns, to increasingly tech-savvy end users and the costs of supporting a sprawling infrastructure, there is no denying the...
Pen Test, Bug Bounty, or Synack Crowdsourced Testing?
Adoption of bug bounty programs has doubled in the past 3 years, shining a light on crowdsourced security testing options. The bug bounty model, which incentivizes a crowd...
Optimizing Guest Experiences with Real-time Messaging
The guest experience does not begin when the guest arrives at your hotel, it starts right after they book their stay. Communication is a crucial aspect of the guest experience...
How to Become a Human Firewall: A Practical Briefing on Cybersecurity for Treasury Professionals
Date: August 23rd, 2018
Time: 2pm EST | 11am PST
Earn: 1.2 CTP Credits
Cybercrime is a broad word. It is not just limited to online scam – it is...
Gartner Report: Deliver Cross-Domain Analysis and Visibility with AIOps and Digital Experience Monitoring
Learn why: AIOps platforms will become the prime tool for analysis of monitoring dataAIOps should be used to provide cohesive, user-experience analysis across applications,...