Mainstreaming Mobile ID Document Scan Verification
Given the amount of personal data on the dark web, companies are facing increased fraud losses from account takeover and application fraud. At the same time,...
The Truth About Business Data
In 2019, seemingly endless versions of B2B Internet data scraping technologies have developed – albeit absent accurate and predictable response (rates). In fact,...
Leveraging Desktop-as-a-Service Platforms to Simplify Multicloud
Originally Aired: Thurs., March 14, 2019
Led by GigaOm Analyst David Linthicum, and co-presented with Simon Gibson and special guest, Carsten Puls, Senior...
5 Ways to Unleash the Power of Voice Data
Despite the rise of Omnichannel Customer Engagements, voice interactions continue to play a vital role in all business today. But Voice Data is often overlooked in the...
Advanced Analytics
Today’s CMO has the power to create impact, simply by putting advanced analytics at the center of every core process.
In the last five years, the underlying technology...
A Beginner’s Guide to Conversation Analytics
The term, ‘Voice of the Customer’ is no longer a metaphor.
Speech analytics has been around for a while. Since its first commercial appearance over a decade...