In Affiliate Marketing Content is King
To say the swell in content partner performance in affiliate marketing is a trend, doesn’t even come close to the truth. It’s been a steady rise for content...
eBook: The Future of Quality Assurance in the Contact Center
Advances in artificial intelligence, machine learning, and speech analytics are transforming the contact center as we know it, at every level of the organization.
Understanding...
eBook: The 7 Most Critical Soft Skills for Contact Center Agents
Soft skills are traits that enable contact center agents to relate to and connect with customers. They’re made up of a variety of intangible characteristics and...
Take Control: Secure, Own, and Monetize Your Data
Date: Thursday, December 3, 2020
Time: 2pm ET | 11am PT
Sponsored by: Very Good Security
PCI compliance is a challenge. Card issuers, particularly fintech card...
Understanding the Client Journey: Attracting and Servicing Clients — 100% Digitally
Date: Wednesday, December 2, 2020
Time: 2pm ET | 11am PT
Sponsored by: Podium
In today’s world, the first place people go to find the services they need...
Human Layer Security On-Demand
With 88% of security breaches caused by human error, the world’s leading businesses are turning to people-centric security strategies in order to secure their data....