University administration, faculty and staff shape the minds of our future leaders but understanding the ever-changing issues of inclusion and diversity, student retention and academic success, as well as the ever-present alumni engagement and funding can be daunting at the best of times.  Add to that the classic business challenges of business planning, marketing and community development, staff training and development, curriculum planning, IT resource allocation and budget planning and you have a challenge that seems insurmountable without the buy-in of the people who can help you succeed the most.

According to Ryan Craig in his Forbes article The Top 10 Higher Education Issues We All Agree On,  “…drop rates approaching 50% at many four-year institutions and 80% at many two-year colleges…” is a systematic problem facing all of higher education.  So new ways of thinking are required.