To see that the cloud is profoundly transforming the business world, you need only scan the headlines of leading business and technology journals. The cloud services shift may be even bigger than the transition to managed services years ago. The opportunity is huge because demand for cloud services is exceptionally strong among SMBs. Embrace this change, own your customer relationships and deliver extra value, and you’ll be able to ensure future success. This eBook provides 28 tips to help you incorporate a cloud services practice area into your business model.