Among an organization’s most essential applications are its enterprise communications platforms. Fortunately, modern Internet Protocol (IP)-based communications technologies are redefining the resiliency and flexibility of these mission–critical solutions. In particular, cloud IP communications solutions offer significant benefits in terms of business continuity and disaster recovery. This executive brief, from leading industry and business analyst firm Frost and Sullivan, discusses how cloud IP telephony and unified communications (UC) services enable organizations to evolve from reactive disaster recovery solutions to preventive disaster avoidance strategies and highlights the measures businesses can take to limit disruption of their mission–critical communications functionality.
