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For the last decade and a half, UK-based Fivium has been providing software and services to the public sector. In recent years, the company has focused on two main areas of service: Fivium Digital provides bespoke licensing and management application software and eCase provides correspondence-based management software. Whether they are creating new streamlined applications such as the Energy Pathfinder, developed specifically for the Oil & Gas Authority (OGA), or enhancing digital process for the HMRC and Marine Management Organisation, Fivium’s ultimate goal is to help essential government agencies improve their service delivery and save time and money by improving the lives of workers and streamlining their tasks and systems, for an all-around better experience. Thanks to GlobalSign’s reputation as a well-known cybersecurity and identity management vendor in the government space, Fivium had already been utilizing the company’s digital certificates for years. Only recently did the company begin looking at customer-facing digital signature solutions to support its government clients. Like in many other sectors, there was an urgent need for government agencies and other public sector organizations to convert paper-based systems to more efficient electronic-based ones. This rush to digitization only intensified during the 2020 Coronavirus pandemic. Since essential public tasks such as managing import or export licensing depend on documentation to run effectively – and nearly every document requires an end signature – there is an obvious need for a digital signing process that is secure and trustworthy.
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