For most local governments, there's considerable room to improve trust and address factors that can damage that trust in an instant.

Even if you follow traditional citizen engagement strategies and feel that you are doing a good job at telling your story and then inviting public participation, you can still damage trust by failing to meet the modern citizen’s expectation for online accessibility.

Download this ebook to learn:

• The top five reasons people say they don't trust local government.
• How online citizen engagement builds public trust.
• The four components of a comprehensive online citizen engagement strategy.