Discover Crucial Use-Cases and Trends

The insurance carrier industry has been facing a significant problem in the number of payouts made on fraudulent claims, while they are facing pressure in striking a balance between customer experience and fraud detection.

This new webinar, co-created by Emerj and Shift Technology, explores how insurance carriers are using AI to improve decisions and detection of fraud within their SIU claims teams.

In this short one-hour webinar, you’ll gain insight on:

1. New challenges Claims organizations must grapple with

What are the challenges that Claims organizations must deal with? Understand the benefits that fewer touchpoints bring in customer experience, where that increases vulnerability, and what appropriate barriers and guard rails need to be implemented.

2. Where can AI and proper use of data help

Where can AI and proper use of data help counteract many of today's headwinds? How can it help carriers make better use of the information they need to make better claims decisions.

3. Easy customer experience and robust fraud detection

How can fraud detection tools now go beyond providing simple data, and can now provide fraud explanations behind this data?

4. Where is AI in fraud detection tools heading

How AI in fraud detection is moving beyond detecting individual fraud, into detecting organizational fraud in real-time which is more impactful?