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How can health systems meet their digital transformation goals while also navigating operational challenges throughout their journey?
Join us on April 7th at 11 AM CT/12PM ET to learn Ballad Health’s digital strategies for implementing new healthcare technology.
Ballad Health, a large health system serving 3.1 million outpatient visits in Virginia and Tennessee, will also share how they worked with Optum to create an industry-leading, simple consumer experience using their mobile app.
Panelists will cover:
- How Ballad Health capitalized on the growing share of mobile traffic, despite healthcare’s laggard status as a digital-first industry.
- Why patient portal engagement was low and how Ballad Health and Optum collaboratively addressed this barrier.
- How nearly 80% of “find-a-doc” users converted and requested an appointment with a Ballad Health provider
Speaker
Taylor Hamilton, Senior Vice President, Chief Consumer Officer, Ballad Health
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