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Migration to the cloud offers the potential for tremendous business benefits, but it also presents a host of potential risks. This white paper covers using multiple deployment models, including the traditional data center, public clouds, private clouds, and hybrid approaches.
Also covered:- Understanding global service data
- Services usage
- Monitoring access
- End user experience and Web services response
- Compliance with SLAs and SLOs
Service level management in cloud environments is vitally important, and poses a host of significant challenges. Today’s IT teams need a vendor, such as CA, that has the products and expertise that can help deliver effective service level management that today’s cloud computing environments demand.
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