The global pandemic has left small businesses shuttered or struggling to stay afloat. In turn, it's left local governments searching for ways to provide support.

Together with the International City & County Management Association, we spoke with representatives from two municipalities on how they quickly launched and managed emergency programs, and the lessons they learned and wish to pass to others attempting the same.

Read this quick guide and walk away with their 12 biggest tips, as well as practical advice on ensuring your small business community survives and thrives.