Answering services have been around for many years. Perhaps you've even used one in the past for message taking or call forwarding.  It's essential that answering services keep up with the rapid pace of the business world, evolving as it does. The calls agents take now might shock you.

In this eBook, you'll gain a better understanding of:

• How answering services work for businesses;
• The type of calls answering services manage;
• How important the phone is to your customers.