Customer Webinar: Transforming a Non-Traditional Call Center: Hear the Rochester Regional Health Success Story!

Wednesday, August 30, 2017 – North America and Latin America

Thursday, August 31, 2017 – Europe and Asia-Pacific

Whether you’re in healthcare, tech or manufacturing, every industry has intricate back-office operations. Take scheduling, for instance — getting it right can have a huge impact. Under-staff and you frustrate customers and demoralize employees; over-staff and it drives up operating costs. The right tools not only address this balance, but can do so for non-standard departments across your company. Attend this upcoming webinar and learn how a healthcare company utilized a call center infrastructure to gain visibility across multiple departments, increase their efficiency, and improve patient care.

This is a global webinar, presented live in North America, Latin America, Europe, and Asia. Choose a session that works best for you!

North America
August 30, 2017
11AM PT / 2PM ET

Latin America
August 30, 2017
1PM CDT / 3PM BRT

Europe, Middle East & Africa
August 31, 2017
2PM BST / 3PM CEST

Asia-Pacific
August 31, 2017
11 AM SGT / 1 PM AEST

    Please complete the form below to register for this event:

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    Function

    Role in IT decision-making process

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    Address

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    How many contact center agents does your organization utilize?

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