The Hidden Cost of Dark DR

Traditional Disaster Recovery (DR) methods rely on an active/passive model in which enterprises maintain business continuity by failing over from active systems to secondary, idle systems (typically in...
Continue Reading 0 comment

The Three Critical Steps to Achieve Zero Downtime

From global enterprises to small and medium businesses, increased market competition requires more and more companies to service customers, partners and their own employees around the clock.In this guide,...
Continue Reading 0 comment

Transforming the Member Experience Starting with Your Contact Center

Experts suggest that payers focus on call center success to build trust with members and improve the customer experience. By resolving member issues quickly, reps have smarter, more personalized relationships...
Continue Reading 0 comment

Communications for the Modern Workplace: What Every IT Executive Needs to Know

Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to...
Continue Reading 0 comment

Communications for the Modern Workplace: What Every IT Executive Needs to Know

Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to...
Continue Reading 0 comment

Eurofound Adopts FlowForma BPM To Drive 75% Efficiency Improvement

How have Eurofound Benefited from FlowForma BPM?Eurofound are now building processes with 75% more efficiency than with InfoPathThe ease of use of FlowForma BPM has encouraged the agency to replace more...
Continue Reading 0 comment