Protect Your Future NOW: Five Easy Steps to Eliminate Legacy Contact Center Risk

Featuring Richard Snow, VP & Research Director of Customer & Contact Center Research, Ventana Research Is the complexity of your agent desktop application helping or harming your customer service?...
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5 Benefits of Disaster Recovery in the Cloud

One of the biggest use cases for the cloud is for backup and disaster recovery (DR). Organizations are counting on the cloud to make sure they retain access to their critical corporate data and an increasing...
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Preserving Agility with Data Recovery in the Cloud

Cost savings drove much of the initial cloud adoption and data center virtualization efforts. And, for the majority of businesses, it remains a significant driver. But as IT organizations build out private...
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Managing Cloud Infrastructure for Test and Development Teams

Speed. Agility. Flexibility. There are the big drivers behind most organizations’ move to the cloud for their test/dev environments. Freed from the shackles of physical, on-premises infrastructures...
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Powering Up Digital Transformation

In today’s world of short iterations and rapid tech change, strategic planning often takes an eclipsed view of the future. The app of today may be a relic when the app of tomorrow comes into full...
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6 Reasons for Health IT to Adopt the Cloud

Healthcare organizations have many options for determining a customized cloud environment that addresses the privacy, security, and availability requirements for specific applications which will help...
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