The Hidden Cost of Dark DR

Traditional Disaster Recovery (DR) methods rely on an active/passive model in which enterprises maintain business continuity by failing over from active systems to secondary, idle systems (typically in...
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Transforming the Member Experience Starting with Your Contact Center

Experts suggest that payers focus on call center success to build trust with members and improve the customer experience. By resolving member issues quickly, reps have smarter, more personalized relationships...
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Communications for the Modern Workplace: What Every IT Executive Needs to Know

Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to...
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Communications for the Modern Workplace: What Every IT Executive Needs to Know

Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to...
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Eurofound Adopts FlowForma BPM To Drive 75% Efficiency Improvement

How have Eurofound Benefited from FlowForma BPM?Eurofound are now building processes with 75% more efficiency than with InfoPathThe ease of use of FlowForma BPM has encouraged the agency to replace more...
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The 10 Essential SaaS Growth Strategies

Through our work with hundreds of SaaS companies, we’ve identified the 10 core growth strategies that SaaS companies need to embrace. In this free eBook, we detail each strategy and provide star SaaS...
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