The 2017 Business VoIP Buyer’s Guide

Thank you for submitting your request.   * Here’s what happens next: Compare Business Products will reach out within 24-48 hours to verify your request An advisor will ask some questions to understand...
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Enterprise Apps and Mobile Strategy

Leading companies like REI, Stryker, and Black Diamond know that engaging employees is important. That’s why they created apps specifically for internal audiences — apps that have made their people...
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How to Create a Simple Knowledge Base that Empowers Customers

Done right, a knowledge base can do wonders for your business. For one, you’ll ramp up efficiencies: With decreased reliance on phone-based customer support, you’ll save valuable company...
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How to Set Up an In-House Contact Center

In-house contact centers are becoming more of a reality with the cloud. This can be a big win for all businesses who care about their customer experience. You get maximum control of the contact...
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The Contact Center Selection Checklist

        Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call with a live agent in a contact center, 45 cents/call with an interactive voice...
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10 Signs Your CRM is Obsolete

          Your Customer Relationship Management (CRM) solution should be a bedrock of your business and an indispensable asset to sales and marketing teams eager to utilize customer...
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